Shipping policy

Processing Time:

Orders are processed and shipped with 3-5 business days. Please note that processing times may be slightly extended during holidays and products launch periods.

Shipping Carriers:

All orders are shipped through USPS or UPS, selected based on the size of your order and delivery location. 

Complimentary Shipping:

Enjoy free U.S. shipping on all orders over $80.

Order Tracking:

Once your order has shipped, a tracking number will be provided via email.

International Shipping:

At this time, we do not offer international shipping. 

Lost or Damaged Packages:

Once your order has been handed off to the shipping carrier, Cuticle & Tonic is no longer responsible for delays, loss, or theft. With that, if an issue arises, please reach out- we're always happy to help where we can. 

Address Accuracy:

Customer as responsible for providing accurate shipping information. Please ensure your shipping information is correct during checkout. Orders returned due to incomplete/incorrect addresses may require additional shipping fees. 

Returns/Exchanges:

Due to the nature of the products, all sales are final. For quality and safety reasons, we are unable to accept returns on items that have left our facility. If your order arrives damaged, please contact us within 24 hours of delivery. 

Order Changes:

Once an order has been shipped, it can no longer be changed or modified.